Rates, Terms & Conditions

Rates & Other charges

We guarantee no 3rd party booking site offers Tewksbury Lodge at a lower rate. When you book with us directly, you also avoid additional commission charges (many of which go directly offshore). You may also be able to take advantage of exclusive promotions, which we offer from time to time.

  • Our Availability Calendar is always up-to-date and on-line bookings are handled by our secure server.
  • Our base rate includes 2 people and is as displayed on the booking calendar.
  • Additional people are an extra $40 per person per night.
  • Infants under 12 months are free of charge if you use your own bedding.
  • If a total of 2 people book to stay and require separate bedrooms, a one time linen surcharge of $60 applies.

Discounts and Special Offers

Long Stay: We offer a 10% discount for any stay of 7 nights or longer. When you book, 10% will be deducted automatically from our standard base rate.

Last Minute: We offer a 10% discount for bookings of 3 nights or more, that commence within the next 7 days. The discount applies to our standard rate only (i.e. not available in conjunction with any other special) and does not apply to bookings of less than 3 nights. When you book, we will manually deduct 10% from our standard base rate before processing your payment.

Special Offers: From time to time we offer various exclusive deals. An example might be "Pay for 3, Stay for 4" nights. When available, these are promoted on our website Home Page and on FaceBook.


Deposits & Full Payment

A deposit of 50% of the total tariff is required to secure a booking (specials or last minute bookings may require full payment at time of booking). This can be paid online by Credit/Debit Card or PayPal. We accept Visa and MasterCard.

If you prefer to pay your deposit by bank transfer or cash, please telephone us on (03) 5756-2276 or contact us via e-mail to make your booking.

Full payment is required prior to arrival and is payable by Credit/Debit Card over the phone, or by Direct Deposit to:  Tewksbury Lodge.  BSB: 083 555  Account: 166389546. Please include your surname  in the transaction description.


Minimum Stays

Tewksbury Lodge has a 3 night minimum stay as standard. Longer minimum stays may apply during Holidays and Long Weekends. Please confirm minimum stay requirements for specific dates on our calendar, or feel free to contact us directly to enquire.

Bookings of 2 nights may be available where a 2 day gap exists between 2 bookings. They attract a 15% cleaning surcharge.


Check In / Check Out Times

Check in is from 2:00 pm
Check out Time is 10:00 am

Early check-in or late check-out may be possible with prior arrangement.


Smoking

Tewksbury Lodge is smoke free inside. Guests can smoke on the undercover veranda where an ashtray is provided.


Pets

Our property borders the river and is un-fenced. With such a natural setting, we experience considerable wildlife on the property. Consequently, we are unable to accommodate pets.


Cancellation Policy

When you book with us, we hold the lodge for you exclusively. Therefore, although we understand that unexpected events can arise, unfortunately if you cancel you may still incur a charge. While we endeavour to be as flexible as possible, our standard policy is as follows:

In the event that you cancel your booking, we are happy on most occasions to hold your deposit and stay at a later date. If you wish a refund of your deposit, then an administration charge of $50 will be deducted to cover our costs. However, if less than 30 days’ notice is given, the deposit (50% of the total tariff) is non-refundable unless we can re-let the lodge for the entire period of the cancellation with a booking of equal value.

Changes to confirmed bookings after arrival are subject to a cancellation fee equal to the full tariff of all days cancelled.

We suggest you consider travel insurance to cover any losses incurred, should unforeseen circumstances force you to alter your travel plans.


View our Availability Calendar and secure payment portal

If you wish to discuss or book over the phone, or you prefer to pay via Bank Deposit, please feel free to contact us directly.

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